Bay of Plenty Holiday Packages

Very pleased with our 2 nights & breakfast was great

Loved the old school quality & lovely staff out front & bar

Booked four people. 2 A 2 c. Yet room only provided amenities for 2. Beds didn’t have top sheets. Only a rumpled, too small duvet atop a too short bottom sheet that didn’t tuck in all the way around, instead of a nice fitted sheet. Pillows huge and hard. Could not sleep with it. Freezing room. Aircon on 16 and only option was dehumidify or fan, no heat option. Staff were still cleaning same rooms when we arrived and when we returned all the mess still in the hallway. Entrance is cold, clinical and the business is confusing. Reception is the restaurant. At 4pm all the chairs are on top of the tables. It looks dark, and more like a top 10 holiday park counter and with junk for sale. Floors are rock hard and our grandson rolled out of the bed during the night and hit the floor hard. No beds against any walls. I gave this place a 3 because we paid 226 which gave us a place to stay.

Close to red woods and cultural experience. Pool and spa was good. For the price I did think the room was a bit ordinary, shower over bath and old and outdated. Wall appears to be coming away at the base of the window sill.

I liked the hotel as it felt comfy paired with this atmosphere of excellent cleanliness. My partner felt the same way. 10/10 would stay here again if I'm in Rotorua